Monday, July 22, 2013

Internship Update #2- Best of Nest and Other Projects


            I am learning that there is never a dull moment in the PR industry. At my internship, it seems as though just as we finish up one project, we have at least four more waiting in the wings. That on top off a plethora of events makes for a fast-paced and entertaining work environment. I am also learning something else: I absolutely love it.
            It feels amazing to know that I have picked a major and field that I enjoy so much. In honor of confirming what I already knew, (always trust your gut ladies and gentlemen) I have decided it is time for another internship update.
            Recently, I got to work an event that I was very excited about. It was for our client Nest, which I have written about multiple times before. To jog your memory, Nest is the children’s enrichment center in Center City, Philadelphia that offers classes and playtime to children from ages 6 months to 6 years. Nest came to Gloss looking for some more exposure and traffic among the Philadelphia community.
            To help achieve this goal, Gloss put together an event called Best of Nest. The goal of the event was to invite local “mommy bloggers” to Nest for an afternoon of interactive presentations, classes, and play and in return, have them blog about it. I thought that this was an amazing idea. The bloggers were invited to bring their children along so that they could enjoy all that Nest has to offer.
            The day of the event, I worked check-in. My job was to sign in the bloggers who RSVP’d and add any newcomers to the list. I then had to direct them upstairs where the first “event” was taking place.
            The first thing on the agenda was an informational session with the owners and managers of Nest, where they explained the services Nest had to offer. Next, all attendees were invited to participate in Nest’s music class. There were two instructors, one who sang and played guitar and another who led the dance aspect of the class. I got to watch the class and it was so cute. All of the kids were having a blast, dancing, singing, and playing with the abundance of toys. The bloggers seemed to be having a good time as well. After, everyone attended a cooking class. The final part of the event was a complimentary lunch and playtime in the play space.
Nest's indoor play space
Source: nestphilly.com
            Overall, I think the event went very well. The children and bloggers seemed to have a great time while Nest showed off their incredible services. I was really excited to attend this event because I think it shows what PR is really about. We got to show off our outstanding client and spread the word to a larger audience. I honestly see myself doing events like this in my future career.
            Aside from events, we have been hard at work in the office. It seems that the theme of the past couple of weeks at Gloss has been big projects. The first project that we (the other interns and I) had to tackle was for The Garces Family Foundation. The Foundation was founded by renowned local chef Jose Garces. According to its website, The Garces Family Foundation is a “nonprofit organization that is committed to serving the Greater Philadelphia community by improving the health and education of the underprivileged immigrant population.”
The Foundation's logo
            This October, The Foundation is hosting its 2nd Annual Garces Family Foundation Gala. The gala invites prominent local figures and businesses to enjoy a night of food and cocktails, made by other celebrated local chefs. The proceeds benefit Puentes de Salud and the Garces Family Foundation. There are several different ticketing packages and options depending on how much a person or business wants to contribute.
            Our job was to send out the invitations. We had to go through the relevant pages of the Philadelphia Business Journal, which lists Philadelphia’s most prominent companies and people, and find the correct contact to address the invitation to. This may sound easy, but let me tell you, it was not. We had to call hundreds of businesses, searching for the right person and name. My script went something like this:

            “Hello my name is Brooke and I am calling from The Garces Family Foundation, which is a                    nonprofit organization. I am looking to send a sponsorship packing and I was looking for the correct   person to send that to.”

            A lot of people had no idea where to direct me, which was frustrating. Many times, I had to navigate through phone trees and be transferred several times. If it was a big company, I could often find the Director of Marketing or Human Resources online, which made it easier. After collecting all of the necessary contacts, the other interns and I had to staple, fold, stuff, address, and stamp hundreds of envelopes. After about a week, we sent them out. It felt amazing to finally send the invitations because our hard work paid off.
            We moved right from that project to another project involving a nonprofit organization. This time, we were working for Living Beyond Breast Cancer, which “empowers all women affected by breast cancer to live as long as possible with the best quality of life.” At Gloss PR, we are planning the organizations annual Butterfly Ball. LBBC’s website describes The Butterfly Ball as follows:

          Living Beyond Breast Cancer’s annual gala, The Butterfly Ball, is held each fall in Philadelphia. This black-tie event raises hundreds of thousands of dollars for LBBC’s programs and services and includes a live and silent auction, dinner and dancing. This year the Butterfly Ball will be held on October 12, 2013 at the Hyatt at the Bellevue.
          The Butterfly Ball is a fundraising opportunity as well as a chance for us to honor women for their courage, strength and compassion.
            A few weeks ago, I sent out letters to local restaurants and bakeries asking for donations of
LBBC's logo
butterfly-themed desserts for The Butterfly Ball. Now, it is time to work on getting donations for the event’s silent auction. Living Beyond Breast Cancer sent out letters to local businesses and restaurants about donating this past spring. It is our job to call each place and follow up. There are almost 600 businesses that we need to call. We are making pretty good progress, but the sheer number of calls to be made is causing this project to be long and strenuous. My spiel for these phone calls is a little different. For the LBBC calls, I typically say:
           
            “Hello my name is Brooke and I am calling from Living Beyond Breast Cancer. A few months ago, we sent out a letter regarding donating to the silent auction for our annual Butterfly Ball. I was wondering if you received the letter and if so, if you had the chance to review it.”

            Again, this is easier said than done. In the vast majority of cases, the correct person to speak to is a manager. But at many places, especially the restaurants, the managers are not in until nighttime, when we are out of the office. This leaves us with a lot of places to call back. Additionally, a fair amount of businesses are claiming they never received the letter. In this case, I ask for the email address of the owner or manager and send them all of the information online. I have yet to get an email response. This task is frustrating and time consuming, but I know that the other interns and I will work hard and get it done.
            In other news, I have found that my boss is trusting me with more important tasks. The other day, she came to the unofficial intern table, explaining that a man from an iPhone and Android app keeps calling her and asking her to meet for lunch. She didn’t really know what he wanted and she picked me to call him back, talk to him, find what he wanted, and report back to her. I was proud that she chose me to make this call because I think it shows that she feels that I know how to deal with potential clients.
            A similar thing happened last week. I always check the messages and email both of my bosses reporting who called and what they want. This week, my lead boss was out of office. I emailed her the messages and she replied and told me to call back two callers. One was a friend of Gloss’, but another was a potential client. My second-in-command boss kept telling me how impressive and good it was that my head boss wanted me to call them back. It feels good to know that I am trusted and respected in my workplace.
            I am interning for about three more weeks before I go back to school for my junior year. I am actually really sad that I have to leave Gloss and that my internship is ending because I love it so much. But, I guess it’s a sign that you made the right career choice when you don’t want to leave your job. 

P.S. We recently found out that The Spring Festival won the Best of Philly award for Best Outdoor Festival. This is a huge deal among the Philadelphia community and I am SO proud of Gloss PR and Rittenhouse Row for winning the award and for their hard work for putting together The Spring Festival!

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